Privacy policy - Hotel Neptuno Paguera
Privacy policy - Hotel Neptuno Paguera

Privacy policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Majorcans Ventures, S.L. (hereinafter, “the Company”), with CIF B57884785 and registered office at Calle Maquinaria 4, 3rd 6, 07011, Palma de Mallorca (Illes Balears).

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

In compliance with the provisions of the General Data Protection Regulation, as well as any other applicable national law, we inform you that your personal data that is collected or voluntarily provided to us through the Website, either by browsing it, as well as all those that you may provide to us in contact forms, via email or by phone, will be collected and processed by the Company for the following purposes:

  1. Ensure a correct management of our commercial relationship with you (addressing your queries and requests regarding the products and services we offer).
  2. Ensure a correct accounting, tax and administrative management derived from the contractual relationship between both parties.
  3. Use your personal data to improve the products and services we offer, and to facilitate the sending of commercial communications by electronic means that may be of interest to you.
  4. Provide you with a better experience and access to certain functionalities of the Website; where appropriate, by creating profiles through automated mechanisms.

In all cases, the personal data that the Company receives from you will be treated with the utmost confidentiality. To this end, the Company will take the necessary security measures to prevent its alteration, loss, processing or access by unauthorized third parties.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

In the case of being customers, the legal basis for purposes (a) and (b) is the execution of a contract consisting of guaranteeing a correct management of our commercial and contractual relationship with you. For purposes (c) and (d), the legal basis is based on the consent that we will request from you with each form where we collect your data.

For potential customers, the legal basis for purposes (a), (c) and (d) are based on the consent that we will request from you with each form where we collect your data.

In no case will the withdrawal of any of these consents condition the guarantee of a correct management of the commercial relationship with you.

HOW LONG WILL WE KEEP YOUR DATA?

Your data will be kept until you revoke the consent for the specified purposes, and with a maximum retention period of fifteen years, without prejudice to the mandatory retention period required by the execution of the contracted service or by a legal regulation.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

We inform you that your personal data will not be transferred to any third party, except to those third parties whose intervention is necessary for the correct management of our commercial relationship, such as property owners or managers for correct accounting, tax and administrative management.

Specifically, we inform you that your data may be transferred, if necessary, to public bodies and authorities (administrative or judicial) in cases where a legal regulation establishes it.

In any case, the communicated data will only be those that are adequate, relevant and not excessive.

WHAT ARE YOUR RIGHTS ONCE YOU PROVIDE US WITH DATA?

As a user of the Website, you have the right to obtain confirmation as to whether we are processing personal data that concerns you, or not.

Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The Company will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Also, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the processing based on the prior consent to its withdrawal.

We inform you that you can exercise your rights, through the email address hola@majorcans.es, or by written communication addressed to the Company at the address specified in the identifying data included in the Legal Notice of our website.

The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (ID card, driver’s license, or passport).